6ixs Privacy Policy

1. Introduction

6ixs ("we", "us", "our", or "the Platform") is committed to protecting the personal data of every player who uses our online betting and casino services. This Privacy Policy sets out in clear and formal terms the nature of the data we collect, the purposes for which it is processed, the third parties with whom it may be shared, the safeguards we apply to keep it secure, and the rights you hold as a data subject.

This policy applies to all individuals who visit, register on, or otherwise interact with the 6ixs platform, including its website, account portal, casino lobby, sports betting interface, and any communication channels operated by 6ixs. By creating an account or continuing to use the platform, you confirm that you have read this Privacy Policy and consent to the practices it describes.

This Privacy Policy should be read alongside the 6ixs Terms & Conditions, which govern the broader contractual relationship between you and the platform. In the event of any conflict between the two documents on a data-related matter, this Privacy Policy takes precedence.

2. Data Controller

For the purposes of applicable data protection law, 6ixs acts as the data controller in respect of personal data collected from players using the platform. As data controller, 6ixs determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out in accordance with this policy and applicable legal requirements.

All data-related enquiries, requests to exercise data subject rights, and complaints regarding data handling should be directed to the 6ixs support team. Contact details are provided in Section 15 of this policy.

3. Data We Collect

6ixs collects personal data in several categories depending on your level of interaction with the platform. The table below provides an overview of the categories of data collected and their purpose:

6ixs does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information except where this is strictly necessary to comply with responsible gaming obligations (for example, where a player discloses a gambling-related problem through self-exclusion tools).

4. How We Collect Data

Personal data is collected through the following channels and mechanisms:

• Direct submission: Data you provide when creating an account, completing identity verification, making a deposit or withdrawal, contacting support, or responding to a promotion.
• Automated collection: Technical and usage data collected automatically when you access the platform, including through cookies, server logs, and session tracking technologies.
• Third-party sources: Data received from payment providers such as bKash, Nagad, Rocket, and Upay in connection with transaction processing, and from identity verification services used during KYC checks.
• Device and browser signals: Information about the device, operating system, and browser used to access 6ixs, collected to support security, fraud prevention, and responsible gaming monitoring.

Where data is collected via automated means, this is disclosed in the Cookies & Tracking section (Section 11) of this policy. Players may choose to limit automated data collection through browser and device settings, though doing so may affect the functionality of certain platform features.

5. How We Use Your Data

6ixs processes personal data for the following purposes. Each purpose is tied to a lawful basis as described in Section 6:

• Account management: Creating and maintaining your player account, verifying your identity, managing your preferences, and providing access to the full range of 6ixs features.
• Payment processing: Facilitating deposits and withdrawals through your chosen payment method, confirming transaction status, and maintaining accurate financial records.
• Fraud and security: Monitoring platform activity to detect unusual behaviour, prevent unauthorised access, identify potential account compromise, and protect the integrity of betting markets.
• Legal and regulatory compliance: Meeting anti-money-laundering (AML) obligations, responding to lawful requests from regulatory or law enforcement authorities, and maintaining records required by applicable law.
• Responsible gaming: Monitoring player behaviour to identify signs of problem gambling, enforcing deposit limits and self-exclusion requests, and providing appropriate support referrals.
• Platform improvement: Analysing usage patterns and player feedback to improve the design, performance, and content of the 6ixs platform.
• Marketing communications: Sending promotional offers, bonus notifications, and platform updates to players who have given explicit consent to receive such communications. Players may withdraw this consent at any time.
• Customer support: Responding to enquiries, resolving disputes, and maintaining a record of support interactions for quality assurance purposes.

6. Legal Basis for Processing

6ixs relies on the following legal bases for processing personal data, depending on the specific processing activity:

• Contractual necessity: Processing required to fulfil the contract between you and 6ixs, including account creation, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML requirements, identity verification obligations, and responses to lawful authority requests.
• Legitimate interests: Processing carried out in the legitimate interests of 6ixs, including fraud prevention, platform security, and platform improvement, provided these interests do not override your fundamental rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for direct marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7. Sharing Your Data

6ixs does not sell, rent, or trade your personal data to third parties for commercial purposes. Data may be disclosed to the following categories of recipients only where strictly necessary:

• Payment service providers: bKash, Nagad, Rocket, Upay, and other payment partners receive only the transaction data necessary to process your deposit or withdrawal.
• Identity verification providers: Third-party KYC service providers may receive your identity documents and biometric reference data for the sole purpose of verifying your identity.
• Technology and infrastructure providers: Hosting, cloud storage, and platform infrastructure providers who process data on our behalf under strict data processing agreements.
• Regulatory and law enforcement authorities: Government bodies, law enforcement agencies, or courts where 6ixs is legally required to disclose information.
• Fraud prevention services: Third-party fraud detection and anti-money-laundering screening services that assist 6ixs in maintaining platform integrity.

All third parties who process personal data on behalf of 6ixs are required to handle it in a manner consistent with this Privacy Policy and applicable data protection obligations. They are not permitted to use your data for any purpose beyond the scope of the services they provide to 6ixs.

8. Payment Data

6ixs processes payment transactions in Bangladeshi Taka (৳) via integrated payment gateways. When you make a deposit or request a withdrawal, the relevant payment data — including your mobile wallet number or bank account reference — is transmitted securely to the payment provider via encrypted channels.

6ixs does not store full payment account credentials on its own servers beyond what is needed to verify transaction history and process refunds. Full payment account numbers and PINs are never stored by 6ixs. Payment data is retained only for the duration required to fulfil transactional, compliance, and dispute-resolution obligations.

In accordance with standard AML practice, 6ixs maintains records of all financial transactions associated with your account, including the date, amount, payment method, and outcome of each transaction. These records may be reviewed by authorised internal staff or disclosed to regulatory authorities if required.

9. Data Retention

6ixs retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including meeting any legal, accounting, or reporting obligations. The following general retention principles apply:

• Active accounts: Personal data associated with an active 6ixs account is retained for the full duration that the account remains open and for a defined period thereafter.
• Closed accounts: Following account closure, certain categories of data — particularly identity verification records and financial transaction history — are retained for a minimum of five years in accordance with AML and financial record-keeping requirements.
• Support and communication records: Chat logs and email correspondence are retained for a period sufficient to resolve disputes and meet quality assurance obligations, typically no longer than two years after the interaction.
• Marketing data: Where consent to receive marketing has been withdrawn, marketing preference records are retained long enough to confirm the opt-out and prevent future communications.

When personal data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

10. Security Measures

6ixs applies a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Key measures include:

• SSL/TLS encryption: All data transmitted between your device and the 6ixs platform is encrypted using industry-standard SSL/TLS protocols.
• Password hashing: Account passwords are stored using strong cryptographic hashing algorithms. Plain-text passwords are never stored or transmitted by 6ixs.
• Access controls: Internal access to personal data is restricted to authorised personnel on a need-to-know basis. Access rights are reviewed regularly and revoked upon role change or departure.
• Session management: User sessions are managed with secure, time-limited tokens. Inactive sessions are terminated automatically to reduce the risk of unauthorised access.
• Fraud monitoring: Automated systems monitor platform activity for anomalous behaviour indicative of account compromise, fraudulent transactions, or scripted attacks.

Notwithstanding these measures, no online platform can guarantee absolute security. Players are encouraged to choose strong, unique passwords for their 6ixs account, avoid accessing the platform on public or shared devices, and contact support immediately if they suspect their account has been compromised.

11. Cookies & Tracking

The 6ixs platform uses cookies and similar tracking technologies to maintain session state, remember your preferences, analyse platform usage, and support security functions. The following categories of cookies are used:

• Essential cookies: Required for the platform to function correctly. These include session authentication cookies, security tokens, and load-balancing cookies. They cannot be disabled without impairing core functionality.
• Analytics cookies: Used to collect anonymised or pseudonymised data about how players navigate the platform, which pages are most visited, and where errors occur. This data informs platform improvements.
• Preference cookies: Store your display and language preferences so they are remembered across sessions.
• Marketing cookies: Used to deliver relevant promotional content and to measure the effectiveness of marketing campaigns. These are deployed only with your prior consent.

You can manage cookie preferences through your browser settings. Most browsers allow you to refuse all or certain categories of cookies, delete existing cookies, and set alerts when new cookies are placed. Please note that disabling essential cookies will prevent certain platform features from functioning correctly.

6ixs does not use tracking technologies to monitor your activity on third-party websites outside the 6ixs platform.

12. Your Rights

As a data subject, you hold the following rights in relation to your personal data held by 6ixs. Requests to exercise these rights should be submitted to the 6ixs support team using the contact details in Section 15. We will respond to all valid requests within a reasonable timeframe.

Please note that certain rights are subject to limitations. For example, the right to erasure cannot override legal obligations to retain financial or identity records for a minimum statutory period. Where 6ixs is unable to fulfil a request in full, we will explain the reason in writing.

13. Minors

The 6ixs platform is strictly intended for individuals aged 21 and above. 6ixs does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by or on behalf of a minor, the relevant account will be suspended immediately, any associated data will be deleted, and any funds held in the account will be handled in accordance with the Terms & Conditions.

Parents and guardians who believe their child may have registered on the platform are encouraged to contact [email protected] (plain text — not a clickable link) immediately so that the matter can be investigated and resolved without delay. We take the protection of minors seriously and cooperate fully with any parental or guardian enquiry of this nature.

14. Policy Changes

6ixs reserves the right to update or revise this Privacy Policy at any time. Where changes are material — for example, where a new category of data is collected, a new third-party processor is engaged, or data is used for a substantially different purpose — 6ixs will notify registered players via their registered email address or through a prominent notice on the platform prior to the change taking effect.

For minor or non-material changes, the updated Privacy Policy will be published at 6ixs.io/privacy-policy with a revised effective date. The most current version of this policy is always the version published on that page. Players are encouraged to review this policy periodically to stay informed of how their data is being handled.

Continued use of the 6ixs platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the changes, you must discontinue use of the platform and may request account closure.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the 6ixs data team through the following channel:

When submitting a data subject rights request, please include your registered username and a brief description of your request so that we can locate your account and respond efficiently. We may ask you to verify your identity before processing certain types of request, in order to protect you against unauthorised access to your personal data.