Responsible Gaming at
6ixs — Play Smart, Stay Safe
6ixs is committed to providing a safe, transparent, and enjoyable betting environment for all players in Bangladesh. Our responsible gaming framework gives you the tools and information you need to stay in control at every step.
Gambling Should Always Be Entertainment
At 6ixs, we believe that betting and casino games are a form of entertainment — not a strategy for making money, solving financial difficulties, or escaping personal problems. When gambling remains a leisure activity enjoyed within your means, it can be fun, exciting, and rewarding. The moment it starts to feel compulsive, stressful, or out of control, it is time to take action.
6ixs has built a comprehensive responsible gaming framework designed to support players across Bangladesh. From voluntary deposit limits and cooling-off periods to full account self-exclusion, our tools put you firmly in charge of your own experience. We make these features available to every registered player at no cost, with no penalty, and with complete privacy.
Our support team is available around the clock in English to assist any player who feels that gambling may be affecting their day-to-day life. You do not need to reach a crisis point before reaching out. Early intervention is the most effective form of support, and the 6ixs team is trained to respond with empathy, professionalism, and without judgment.
Platform Guarantee: 6ixs will never use marketing pressure, bonus offers, or account incentives to encourage a player to continue gambling once that player has activated a responsible gaming tool or contacted support for help.
The 6ixs platform is strictly for adults aged 21 and above. Age verification is performed during registration and before any withdrawal is processed.
Set daily, weekly, or monthly deposit caps in Bangladeshi Taka to ensure your gambling spend stays within your personal budget at all times.
Take a short break from the platform — from 24 hours up to 30 days — without permanently closing your account. Resume only when you feel ready.
Permanently or temporarily exclude yourself from the 6ixs platform. During exclusion, marketing communications are suspended and re-entry is blocked.
Responsible Gaming Tools at 6ixs
Every 6ixs account comes with a full set of self-management tools. These are free to activate, take effect immediately or within 24 hours depending on the tool, and require no justification to use.
Define the maximum amount (in ৳) you can deposit into your 6ixs account over a selected time period — daily, weekly, or monthly. Reductions take effect immediately. Increases take 7 days to activate as a safety buffer.
Cap the total amount you can lose within a set period. Once you reach your loss limit, your account is automatically restricted from placing further bets until the limit period resets or is reviewed.
Set alerts to notify you how long you have been actively playing in a single session. Regular reminders help you stay aware of time spent and make conscious decisions about whether to continue.
Request a temporary break from 6ixs for a fixed period: 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in, deposit, or place bets. Your account and balance are preserved.
Request a longer or permanent exclusion from the 6ixs platform. Exclusions of 6 months, 1 year, 3 years, or permanently are available. All marketing is suspended and re-registration attempts are blocked for the duration.
Download a full activity statement for your 6ixs account, covering deposits, withdrawals, bets placed, games played, and net wins or losses over any selected date range. Knowledge of your real spending is a key tool in itself.
To activate any of the above tools, log in to your 6ixs account and navigate to the Responsible Gaming section of your account settings. Alternatively, contact support at [email protected] (plain text — not a clickable link) and a team member will assist you immediately, 24/7.
Recognising Problem Gambling
Problem gambling does not always look the same. It can develop gradually over months or years, and many people affected by it are not immediately aware that their habits have become harmful. Being honest with yourself is the first step.
If you recognise any of the warning signs below — in yourself or in someone you know — it is important to take them seriously. The sooner action is taken, the easier it is to regain control. 6ixs encourages all players to carry out a personal check regularly, and our support team is ready to help without judgment at any time.
You can also speak to friends or family about your gambling habits as an informal check. People close to you often notice changes in behaviour before you do. If someone who cares about you has raised a concern, please take it seriously and reach out to our team or an external support organisation.
Answering "yes" to three or more of the warning signs listed here is a strong indicator that professional support may be beneficial. Please do not hesitate to contact 6ixs support or an independent counselling service.
How to Activate Self-Exclusion on 6ixs
Requesting self-exclusion from 6ixs is straightforward, private, and takes effect quickly. You do not need to provide a reason, and the process will never be questioned or delayed by our team. Follow the steps on the right to activate your self-exclusion at any time.
Once self-exclusion is active, 6ixs will take all reasonable technical steps to prevent access to your account for the duration of the exclusion. You will also be removed from all marketing lists immediately. If you attempt to re-register during an active exclusion period, your new account will be closed and any deposited funds returned.
Important: During self-exclusion, please avoid visiting the 6ixs platform, even to check your balance. Out of sight, out of mind is a genuinely effective strategy. Bookmark alternative activities or support resources instead.
Visit 6ixs.io and sign in using your registered username and password. If you are unable to log in, contact support directly at [email protected] (plain text only).
Go to your account settings panel and look for the "Responsible Gaming" or "Player Safety" section. All self-management tools are grouped here for easy access.
Choose the "Self-Exclusion" option and select your preferred exclusion duration: 6 months, 1 year, 3 years, or permanent. Read the summary of what exclusion means before confirming.
Confirm the exclusion. You will receive an email confirmation to your registered address. The exclusion takes effect within a maximum of 24 hours, and typically within minutes.
If you have funds in your account, you may request a withdrawal before the exclusion fully activates. Contact support if you need assistance processing a final withdrawal to your bKash or Nagad account.
Self-exclusion is a strong first step, but professional counselling can make a significant difference. Reach out to a mental health or addiction support service in Bangladesh if you feel additional help would be beneficial.
Six Pillars of Responsible Gaming at 6ixs
Our approach to responsible gaming rests on six core principles that shape everything from platform design to support team training. These are not policy statements — they are active commitments.
6ixs enforces a hard minimum age of 21 years for all players. Age is verified at registration and again before any withdrawal is approved. Accounts found to belong to minors are closed immediately and all funds are handled in line with the platform's Terms & Conditions.
Every responsible gaming tool — deposit limits, loss limits, session reminders, time-outs, and self-exclusion — is available to all registered players at no cost, with no waiting period to activate a restriction, and with no penalty applied to the account.
6ixs uses internal monitoring systems to identify patterns associated with problem gambling — such as rapid loss-chasing, sudden large deposits, or unusually long sessions. When these patterns are detected, our responsible gaming team may reach out proactively to check in with the player.
Our support team is trained to handle responsible gaming conversations with care, empathy, and professionalism. Players who reach out for help will not be pressured to continue playing, offered additional bonuses to stay, or made to feel embarrassed about seeking assistance.
6ixs does not send promotional content to players who have activated responsible gaming tools, self-excluded, or indicated that they wish to reduce their gambling. Our marketing practices follow responsible gaming principles and do not target vulnerable players.
All responsible gaming activity — including self-exclusion requests, support conversations, and limit adjustments — is treated with strict confidentiality. This information is never shared with third parties for commercial purposes and is used only to support the player's wellbeing.
You Are Not Alone — Reach Out for Support
If gambling has stopped being fun and started causing stress, financial strain, or relationship difficulties, help is available. Taking the first step to ask for support is a sign of strength, not weakness.
Our responsible gaming support team is available 24 hours a day, 7 days a week. Contact us by email at [email protected] (plain text only — copy and paste into your email client). We respond to all responsible gaming enquiries promptly and in complete confidence.
If you feel you would benefit from speaking with a professional counsellor or mental health specialist, we encourage you to contact a qualified practitioner in Bangladesh. Mental health services are available in Dhaka, Chittagong, Sylhet, Khulna, and other major cities.
Talking to a trusted family member, friend, or community leader about a gambling concern can be a powerful first step. Bangladesh has a strong tradition of community support — do not underestimate the value of an honest conversation with someone you trust.
Contact 6ixs Responsible Gaming Team: Email [email protected] — available 24/7 in English. Bangladesh Standard Time (BST, UTC+6). Please include the subject line "Responsible Gaming Request" in your email so your message is routed to our specialist team immediately. This email address is displayed as plain text only and is not a clickable link.
Explore 6ixs Responsibly
Now that you are familiar with our responsible gaming tools and commitments, feel free to explore the 6ixs platform. Remember: set limits before you start, play for fun, and stop when it stops being enjoyable. For adults aged 21 and above only.